SMS Text Messaging Privacy Policy
Atomic Storage Group (“we,” “our,” or “us”) is committed to protecting your privacy. This SMS Text Messaging Policy outlines how we collect, use, and safeguard information when communicating with you via SMS.
Purpose of Messaging
We use SMS messaging only to provide important, customer-initiated updates related to your self-storage rental—primarily move-out confirmations or account-related inquiries. We do not use text messages for marketing, advertising, or promotional purposes.
Consent
By providing your mobile number and consenting during a phone call or in person, you agree to receive text messages from us. Consent is always obtained before any SMS communication takes place.
Opt-Out and Help Instructions
- Reply STOP at any time to opt out of SMS messages.
- Reply HELP for additional information or support.
- Message frequency may vary.
- Message and data rates may apply depending on your mobile carrier.
Data Privacy
- Your privacy is important to us.
- We do not sell, share, or distribute your phone number or personal information to any third parties.
- Your data is used solely for providing essential customer service communication.
Updating Your Contact Preferences
If you need to update your mobile number or change your communication preferences, please contact our team at [email protected].
Data Security
All data collected through SMS is securely stored and used only for operational and account-related purposes. We take reasonable precautions to protect your information in compliance with industry standards.
